Privacy Policy
A legal disclaimer
At Total Care, your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit our website, request a quote, or contact us about our services.
1. Information We Collect
We may collect:
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Personal Information: Your name, phone number, email address, and service location when you fill out a form, request a quote, or contact us.
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Service Details: Information about the services you’re interested in (e.g., snow removal, eavestrough cleaning, pressure washing, etc.).
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Website Information: Non-personal details such as browser type, device, or general usage data to help us improve our website.
2. How We Use Your Information
We use your information to:
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Provide quotes and respond to inquiries.
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Schedule and coordinate services.
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Send service updates or follow-up communications.
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Improve our services and website experience.
We do not sell, rent, or share your personal information with marketers or unrelated third parties.
3. How We Protect Your Information
We take reasonable steps to safeguard your information against unauthorized access, loss, or misuse. Access to personal data is limited to authorized team members who need it to provide service.
4. Sharing of Information
We may share limited information with trusted third parties (such as email or hosting providers) who help us operate our website and communicate with customers. These partners are required to keep your information secure and use it only as directed by us.
5. Cookies and Website Data
Our website may use cookies to track basic visitor activity and improve performance. Cookies do not collect personal information unless you choose to share it through our contact or quote forms.
6. Your Choices
You can contact us at any time to:
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Request access to or correction of your personal information.
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Ask to have your information removed from our records.
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Opt out of receiving follow-up or marketing messages.
To do so, email us at info@totalcarebrandon.ca.
7. Changes to This Policy
We may update this policy as our services or website change. The most recent version will always be available on this page.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out:
📧 accounts@totalcarebrandon.ca
🌐 www.totalcarebrandon.ca
📍 Brandon, Manitoba